Refund & Return Policy

Refund & Return Policy

1. Overview

At God-Willed, we strive to ensure your satisfaction with every purchase. As our products are fulfilled by Printful, a print-on-demand service, each item is made to order. This policy outlines the circumstances under which returns, exchanges, and refunds are applicable.

2. Returns and Exchanges

  • Custom Products: Since all products are made to order, we do not accept returns or exchanges for reasons such as incorrect sizing, color preferences, or buyer's remorse.(help.printful.com)

  • Damaged or Defective Items: If your order arrives damaged or defective, please contact us within 30 days of receiving the product. Provide a clear description and photographic evidence of the issue to facilitate a resolution. (help.printful.com)

3. Refunds

  • Eligibility: Refunds are issued for items that are misprinted, damaged, or defective. To initiate a refund, contact us within 30 days of product delivery, including your order number and supporting photographs. (help.printful.com)

  • Processing: Once your claim is reviewed and approved, a refund will be processed to your original payment method.

4. Order Issues

  • Incorrect Address: If an order is returned due to an incorrect address provided at checkout, you will be responsible for reshipment costs.

  • Unclaimed Packages: Packages returned as unclaimed may incur additional shipping charges for reshipment.

5. Contact Us

For any questions or to initiate a return or refund claim, please reach out to us at:

Email: rhern05@gmail.com

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