Refund & Return Policy
Refund & Return Policy
1. Overview
At God-Willed, we strive to ensure your satisfaction with every purchase. As our products are fulfilled by Printful, a print-on-demand service, each item is made to order. This policy outlines the circumstances under which returns, exchanges, and refunds are applicable.
2. Returns and Exchanges
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Custom Products: Since all products are made to order, we do not accept returns or exchanges for reasons such as incorrect sizing, color preferences, or buyer's remorse.(help.printful.com)
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Damaged or Defective Items: If your order arrives damaged or defective, please contact us within 30 days of receiving the product. Provide a clear description and photographic evidence of the issue to facilitate a resolution. (help.printful.com)
3. Refunds
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Eligibility: Refunds are issued for items that are misprinted, damaged, or defective. To initiate a refund, contact us within 30 days of product delivery, including your order number and supporting photographs. (help.printful.com)
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Processing: Once your claim is reviewed and approved, a refund will be processed to your original payment method.
4. Order Issues
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Incorrect Address: If an order is returned due to an incorrect address provided at checkout, you will be responsible for reshipment costs.
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Unclaimed Packages: Packages returned as unclaimed may incur additional shipping charges for reshipment.
5. Contact Us
For any questions or to initiate a return or refund claim, please reach out to us at:
Email: rhern05@gmail.com
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Button labelPair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.
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Button labelPair text with an image to focus on your chosen product, collection, or blog post. Add details on availability, style, or even provide a review.